A fusion of technological innovation and tradition
New technological advances have enabled us to enhance the performance of internal systems, improving communication with our clients and ultimately providing you with a consistently high standard of service.
TechNo (Technical Nomad) is our mobile technology platform, enabling all our staff to update our systems digitally, even when they are out and about.
By using TabletPC software and printware, we can update our systems with the essential details about a property immediately, while out conducting the appraisal.
Electronic document management
To simplify and improve the process of handling quotes, contracts and invoices, they are immediately scanned into the system on receipt, and stored electronically. Therefore all processes (entering details about invoices, approvals, consultations via BrollietOnLine IT platform, information management etc.) can be dealt with digitally.
The same does apply for the incoming mail: letters are digitized and virtually forwarded to their recipients in order to attach them to the appropriate electronic folders, and ensure their treatment and archiving.
E-mail, outgoing mail as well as inventories are fully integrated with our electronic document management processes.
Furthermore, we are able to provide digital versions of the floor plans of all the properties that we manage.
Our IT team has developed an on-line personalised information database to help us better serve your needs.
Advantages at a glance:
- A tool designed for property owners
- 24/7 access
- Secure and user-friendly
- Management and customised view of property portfolio
- Provisional bouclements
- Bouclements history
- Maintenance contracts
- Display of payments and payment request service
- Rental assets and fiscal rental assets
- Insurance policies
- Legal reports
- Rental payments progress summary
- Works in progress
- Works history
- Property floor plans with dimensions
- Customised contacts
Internal training, e-learning
At Brolliet SA, we recognise the importance of providing suitable training for our staff. As such, we have devised an internal training programme which ensures that each staff member has the relevant expertise to deal with leasing, technical matters, insurance issues, etc.